Refund & Cancellation Policy
Effective Date: 03/02/2025
1. Overview
At ARAINA TECHNO , we strive to ensure our customers are completely satisfied with their purchases. If you are not fully satisfied, you may be eligible for a return or refund under the conditions outlined below.
2. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- The item must be unused, in its original packaging, and in the same condition as received.
- A receipt or proof of purchase is required.
- Returns must be requested within 7 days of delivery.
3. Return Process
To initiate a return, please follow these steps:
- Email us at support.arainatechno@gmail.com with your order details.
- Our team will review your request and provide further instructions.
- Ship the item to the address provided by our team.
- After inspection, we will process your refund or replacement within 7 business days.
4. Refund Policy
Refunds will be processed in the original form of payment. The following terms apply:
- If the return is approved, you will receive a full refund minus any applicable shipping fees.
- Refund will be credited within 5-10 days to the original source of payment method
- For late or missing refunds, please check with your bank before contacting us.
5. Exchanges
Here we will deliver the exchanged/replaced product within 3-5 working days.
6. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us:
- Email: support.arainatechno@gmail.com
- Phone: +91 8368394955
- Address: Shop No. FF-201M, FIRST FLOOR, GAUR CITY CENTRE, SECTOR
4, GREATER NOIDA WEST, Bisrakh, Gautam Buddha Nagar, Bishrakh,
Uttar Pradesh, India, 201306